FAQs

At Fort Knox Storage, we believe in serving our customer's needs. We understand that every customer is different, and as such, requires different storage solutions. Unlike many of our competitors, we offer a variety of different storage term options to suit our customer's needs. Fort Knox Storage customers can choose storage options from:

• Prepay 3 months get 2.5% discount
• Prepay 6 months get 5% discount
• Prepay 12 months get 10% discount

When storing with Fort Knox Storage, in one of our secure self storage units, you can determine more accurately the space, and size requirements for your individual storage needs, by using our handy estimation tool.

Fort Knox Storage has no minimum period of stay.

At Fort Knox Storage, we are committed to you, as our client, and to working within your budget to ensure that you receive the best possible storage solution pricing in town. As a proud and reputable storage provider, we guarantee our prices are comparable or better than that of competitors. We are honest, upfront and disclose our full storage agreement in public view.

If you are in the process of packing and it all seems overwhelming, and you are not sure where to start, then Fort Knox Storage has developed some simple but effective packing tips to help you get organised and reduce the stress caused by moving a household. I am shopping around, how much is storage right now? Use our simple online move in and reservation system to see online live prices. We know your shopping, so call us if you have any questions. We are here to help. Use the online system 24/7.

Access to your storage unit is at your convenience, and you can come and go as often as you choose, (depending on the hours of access of the individual facility). Fort Knox Storage is proudly Australian owned and run, and operates 25 convenient locations across Queensland, including Brisbane, Gold Coast, Sunshine Coast, Mackay, Toowoomba, Rockhampton and Gladstone, for all of your business and personal self storage, boxes and packaging needs.

At Fort Knox Storage, we stand by our affordable pricing, flexible storage terms, and our reputation as a true and trusted Australian owned storage business who works in partnership with our loyal and respected customers to meet their needs.

Only storers with a PIN number can enter our facilities. When you have loaded and secured your unit, you will need a good quality padlock to secure the items within your self storage unit. These can be purchased from Fort Knox Storage at any time. After securing your unit with a padlock, you are then the only person who keeps the key (unless you have authorised Fort Knox Storage to hold a key on your behalf). Therefore, you are the only person with access to your storage space, which ensures that your possessions are kept safe.

Unlike most general storage companies, at Fort Knox Self Storage we can provide both long and short term storage options if required. On application, we can provide month to month storage options to suit your needs. So contact us now to make an enquiry.

At least 7 Days notice needs to be given if you planning on moving out. Let our staff know as easily as possible of when you are planning on moving out. Your rental charges will be prorated for the date of you move out and a refund will be available for any prepaid rent. If a discount plan has been applied to your rent, the amount returned may vary dependent on the discount.