Although only required for short term storage, the Manager, Guy, treated me as a major customer. The facility is easily accessed, secured and provides trolleys, forklift and all packaging materials. Storage units are clean and well maintained. A big plus is the availability of an on-site toilet. Finalising the lease term was also a pleasant experience with the credit for unused time being transferred to my account on the spot. Highly recommended.
Professional from beginning to end including price point, all goods safe and no problem at all with access. I will recommend to everyone that I know. And if I need storage in the future I will go nowhere else. Thanks to Guy
We moved from far north Qld at the start of the year and Guy from Fort Knox in Caboolture could not have made things easier for us. The price was good, the process was easy and the service was helpful informative and friendly. Not to mention the facilities were clean and well maintained. Using these guys made the biggest and most stressful moves of my life a hell of a lot easier and I cannot thank them enough.
I am very happy with the service that I received from Guy and his staff. They were very helpful and even gave me a part refund which was totally unexpected but appreciated. I would highly recommend the storage service that Guy at Fort Knox storage provides. The storage unit that I had was clean and dry and secure. I will definitely use the Fort Knox facility whenever I have storage needs in the future.
Great place & great staff. Guy is accomodating with any questions & genuinely gives a damn about your possessions. Nearly 12 months in storage after selling our house & building the new one & nothing at all to complain about. Everything from our house stored & nothing at all damaged by water, pests or humidity. Would not hesitate to use their services again if needed
Perfect for immediate storage when required. A safe place for your belongings and a clean environment. The staff are absolutely tremendous. Going.to miss these guys now that I've found.an abode. Best storage premises I've used compared to others. Strongly recommend these guys. Thanks to you Richard and Vicki.Cheers
Top service....I only dealt directly with Richard who should win the award for whatever award is up for grabs!!! Certainly the best customer service anyone could ever expect. Can not recommend more highly. Thanks
I found fort Knox storage Redcliffe to be extremely helpful, competitively priced and very friendly. They run a clean and professional business and I would recommend them to anyone who needs a storage facility.
I'm writing this as an employee of Calendar Club who recently used this facility for setting up 20 kiosks over the busy Christmas season. The storage units are all under cover and out of the weather which was important to us. They found units for us that were close together and we made good use of their fork lift, pallet jack and trolleys. The manager Jason was key to this being a successful experience. He anticipated our needs and made it all possible. He really understands customer service and I highly recommend Fort Knox Coorparoo to anybody considering storage.
Fort Knox is the best storage facility I have come across. Jason is simply fantastic and easy to deal with. The premises is always tidy, it's flat so is super easy to move your gear around, and there's heaps of trolleys, as well as a pallet jack, and forklift access if needed. It's all undercover and you can park close to your unit.
Apart from the very friendly and efficient staff who went out of their way to help, the Fort Knox storage facility is one of the best I have used over the last 12 years due to its size and ease of accessing the units from your vehicle
I definitely recommend this place for storage. The staff are very nice & helpful, Salem especially! Plenty of security, affordable prices even for those unemployed on clink, very clean & tidy, contact number if office not open. What ever your needs are for storage & even if your unsure or stuck, just ask Salem... she was so very helpful as well as prompt with a reply, actions. If needed in the future I will be using Fort Knox Storage Ipswich again for sure! More than happy to pass the good word around. 🙂
Can't recommend this storage centre enough! If you live in the Ipswich area and need some extra storage for your belongings give Salem a call. She was so helpful in helping us find a storage unit that suited our needs and budget. They have gated access with a pin pad, security cameras all around the storage complex, clean units of various sizes, on the ground or upper levels with lifts and trolleys available for you to help you move furniture, amenities for use while moving. Amazing inclusions for the low price!
My name is Stuart Cooper and my business Movers & packers has been providing business to Fort Knox storage complexes across South East Qld for 15 years Fort Knox provide a great range of storage and very competitive and in line with all other storage facilities that provide the same services
I have stored my goods with other storage companies but nothing compares to Fort Knox at Loganholme the service from such great 👍 staff (Carol & Rod) clean and tidy storage easy access We will let all our friends and family know of Fort Knox at Loganholme
We were customers for nearly 3 years and can honestly say we were very happy with our storage unit. The condition of our personal effects were in as good an order as we stored them.Rod the Facility Manager was very helpful and assisted us in the downsizing process as we began to empty the unit and needed less space. Would highly recommend and will use again. Thanks / Glenn
Very happy with the service and storage units at the Fort Knox Loganholme storage facility. Rod and Carol are extremely helpful and provide excellent customer service. The area is always neat and tidy and you have peace of mind that your belongings are safe and secure in the storage sheds.
I ended up leaving my rental property quite urgently and booked a storage unit in the late hours of the night and was at the office with Rod and unloading my possessions the next day! The cold drinks and choccies for sale in the office really made a difference and was a lovely little touch that made them a stand out and REALLY helped whilst moving in the heat and forgetting to stop to refuel! Thanks guys!!! Highly recommended!!
Fantastic service. Jason is efficient friendly and professional. His help was really appreciated when we had to find storage facilities for a decreased estate at short notice. The facility is clean and well kept security is good and communication can't be faulted.. Only quibble would be to ask for access to be a little later. Eg 7 or 8pm. Would definitively recommend this business and will use again
I cannot praise the staff and the facility at Fort Knox Mansfield enough. Myself and my staff were always well communicated to, our deliveries were secure and the onsite managers went above and beyond their job callings to ensure our business operation didn't hit any hurtles. Special mention to Rod Griffiths who treated the facility like it was his own. If I require storage again definitely will return.
I called in to Fort Knox Mansfield to get some pricing on storage for my upcoming move. I was welcomed by Brad the manger, who made the process feel very easy. Not only did he provide me with friendly and professional service, he also was able to quote and advise on various boxes and things needed for my move, I had no idea what would be required and felt so relieved to get some professional advice. Brad was most helpful and generous with his time. No need to look any further, I will definitely be using this company.
In the short amount of time I had to deal with Brad, he impressed me with his co-operative and pleasant attitude. I was moving out of my storage contract when he arrived and he facilitated my exit seamlessly. Before him, Rod also was very pleasant and helpful.I would recommend Fort Knox Mansfield highly.Bruce
Had a great experience with Fort Knox Mansfield storage facility and the staff there. I was worried about finding reliable, clean and reasonably priced storage for my personal items but Brad has addressed all my concerns and I walked away knowing that I found the right place. Would highly recommend this storage facility, I'm very happy with the service provided. ?
I stored my household possessions for over a year.The quality of service was excellent and it was also very good value compared to other storage centers.There was no sign of dust, mold or any vermin.Thank you Karl & Milton.
Thank you to karl and his team. They have been very helpful and supportive in the few months that i stored items at narangba. The units are very clean and the presentation of narangba is friendly and inviting. Pricing is very competitive. Would recommended to everyone and would use these guys again if i need to. Thank you Fort Knox Narangba
Thank you for treating me with such respect and professionalism. I have always felt confident with your service and have felt assured that I was always getting a good deal as well as a good quality service for the three years I was renting a storage space with you. You were also very gracious and considerate in dealing with any communication issues while I was living in Vietnam. Warmest regards, Donna Duncan
Very professional service! Due to my limited availability I had to move my belongings out one week early and Fort Knox were more than happy, without even being asked, to give me a refund for the week I was not using the shed any longer. Very accessible and clean facility also. Thank you.
My experience storing my furniture with Fort Knox at Narangba was great. The staff were always friendly and helpful whenever I needed their assistance. I'm pretty sure that the owners/operators live on site too, so extra security for all of your belongings, which helped to give me peace of mind. They are very affordable as well and always sent out my monthly invoice a fortnight ahead of when it was due which served as a helpful reminder for me, particularly in my first few months of storing furniture with Fort Knox, as I was travelling overseas and I think I paid my first invoice or two a little bit late because of my travel schedule. They were very understanding of my situation and gave me great assistance during this time. If you are thinking of storing your furniture in the Narangba/Kallangur/Burpengary area, I would definitely recommend Fort Knox at Narangba.
Super helpful and friendly staff. Clean and secure facilities. Reasonable prices that can be paid pro-rata. I have never used a storage facility before, so have nothing to compare it to, but I'd definately return as a customer again when needed.
I have used a storage unit at this facility and found it was perfect. It's clean, easy to access anytime and secured with a gate.And most of all Garry is always helpful. If you need a storage in the Underwood area, this is the one to go to, thank you Garry!
Fort Knox Underwood have been providing storage to my clients for more than 10 years. I have always used Fort Knox and find their sheds clean and well maintained. Management are always helpful and ready to assist my clients with all their storage needs. Costing is very competitive and in line with other providers. They are conveniently located in many locations in South East Queeensland
Excellent service, very friendly, no lock in contract and nothing was a hassle at all. The facility is also very clean and secure. Highly recommend and will definitely use again in the future if I need a storage unit.
If I could give a rating out of 10, I’d give 11! The friendly customer services and on site assistance are beyond words of recognition and appreciation. It’s stressful enough relocating as it is. With Fort Knox Gladstone flexibility graciousness and services made our move with much more ease than what we anticipated. Highly recommend Fort Knox with no hesitations.
Brilliant customer service, very accommodating to special requests and helped us when we were in urgent need of a storage space, their friendly and fast communication made the process a lot less stressful for us. Great pricing with fantastic discounts and deals, with a huge range of packing materials. In a convenient location, with clean premises and 24 hour access. Definitely a cut above the other storage facilities in Gladstone! Highly recommend.
Karen is highly professional and made the storage of all our household items easy. Fort Knox is clean and secure and we would recommend them to anyone who is looking for peace of mind for their storage.
Great relaxed , but efficient reliable and trustworthy management .Will use their services again , and would recommend their professional operation to anyone interested in a pleasant experience storing their goods.
Perfect service for short term storage of stock for my business, especially appreciated how clean the storage unit was on move in. Very secure complex with plenty of space for easy parking and access of delivery trucks etc. Thank you Peter for being so helpful, highly recommend!
Great service from beginning to last day (for me over 12 months) and very competitive price. John and Janette have been always helpful and professionel. Was recommended to me by a friend and will recommend the place to all my friends as well.
We have been using Fort Knox Storage for 6 years now as we were living overseas. John has been amazingly helpful every step of the way with the logistics associated with moving and reorganising many times! The facilities are very well maintained and I would have absolutely no hesitation in recommending. Thank you John for all your assistance and efficient communication along the way - we really appreciate it.
I have used storage facilities for many years in many different areas and companies but John at Fort Knox Carrara runs a tight ship it was a pleasure doing business with them and I would highly recommend them for future storage.
Used a few times for short and long term. Would used and recommend to anyone needing storage with the lovely Michele managing, you will be looked after in the most pleasant and helpful way. Thank you. Jo Fellows
I wouldn't use any other service when storing my belongings. Karen is kind, empathetic and accommodating. Your storage is easy for you to access. Come and go with pin code entry and exit. Affordable rates per month and bonus you get a refund when leaving before the paid month is up. Karen is great.5 stars. Great service. Highly recommend. Thank you
Great storage place. Although one time i needed to store stuff here because i was going travelling and needed to move house. I wanted a large storage box but they made a mistake and gave me a medium. Other than that incident this storage facility great and had no other problems.
Gordon was excellent, looked after me personally as an overseas based customer and somewhat of a challenge to communicate with as per heavy travel commitments. Also grabbed my keys when left in the lock.....will be back if any future storage requirements come my way. A big thanks to the whole team. Dan
Gordon was excellent in every aspect of our stay at Fort Knox North Mackay. Very helpful, understanding, flexible and even held onto an item for us that accidentally got left out when the movers shut and locked the door without noticing. Very happy and recommend highly. Thanks guys *****
I found the Manager to be very professional and caring and the facilities were first class. Whilst I don't expect to use the facility again, I can compliment Gordon on his service and the security of the Mackay storage fcility. Keith
We have had our furniture stored at Fort Knox in North Mackay for 11 months and found Gorden and staff very helpfull at all times we would highly recommend Fort Knox to any persons requiring storage. All our items have returned in perfect condition. Thank you Gorden and staff regards Garry and Marie Maddock.
We have held a storage unit at Fort Knox for our business over many years. They have always provided us with excellent service and we will definitely consider utilising them again in the future should the need arise. Thank you for your many years of fantastic storage solution in Mackay!! Anna Lee, Gold Training Accounts Admin
One of many self storage businesses in the Mackay region. PIN required to enter the storage area.I have bought many moving boxes from this company as I can buy them in bulk, in various sizes and with packing materials all at the one location.
Thank you for looking after our goods and chattels. The unit did not get dirty and remained dry and pest free for the whole time used the storage facilities. The service was exceptional and very friendly . Thank you once again, we really appreciated it and we will recommend your services.
Great staff and fantastic prices for storage..onsite toilets are extremely clean and looked after to highest standard, the complex is clean and secure with gated entry and 24/7 caretaker for security..
We have been long-standing customers of Fort Knox and have found the storage facility to be of excellent quality. Always clean and looking great. Access to the facility has been seamless and Tanya and the team have been fantastic!! Highly recommended!!
What a great experience. Friendly staff, great service and easy process. Tania does a great job at making you welcome, application process is a breeze, and great benefits if you're an RACQ member, including 3rd month rent free and a moving pack. They even had a trailer to help move some of those awkward items. Highly recommend fort Knox for your storage solutions.
This is the 2nd time I have used Fort Knox Storage, the first time was in 2013. They facility itself is always clean and tidy but above all very well secured. The staff are a delight to deal with and go out of their way to assist. I would recommend this facility to anyone considering storage
The Alexandra Street facility is a very well maintained, clean and tidy location. This is the first time we have used a storage facility and have been very impressed with the service and advice provided by Tania. It is an added bonus to have packing materials for sale at reasonable prices at the site and Tania was able to assist with the appropriate storage materials we required. Job well done Tania, ?
I have stored at Fort Knox Rockhampton for the past 4 years. And I have a good relationship with Tania ,the manager. She has always been very supportive of me. I would recommend this safe and secure facility to anyone. I would definately use Fort Knox again if needed.
We have had our gear in storage with fort Knox for almost 2 years now. On moving in it was obvious the units were clean and waiting for use. Easy access to the units through the security gates is time efficient and simple. All the sheds are on the ground so there is No climbing up stair or over rails to reach landings.
The staff at Fort Knox are absolutely amazing. Efficient, hard working and willing to help in anyway they can to make your move in easier. The followup and communication with the public are above and beyond. You do not see customer service like that anymore.The facilities are very secure, clean and tidy. I couldn't recommend a better storage facility!
I agree with the previous reviews of the Fort Knox Caloundra Storage Facility!!! Welcoming, friendly Staff who are prepared to take an interest in their customers. The facility is clean, well appointed and reasonably priced. Conveniently located. I am happy to give Fort Knox Caloundra a 5 star rating.
Fort Knox has various size choices in storage space. All sheds are kept well cleaned, dry and secure to make you feel at ease with any decision you come to, and Kerry and her staff are more than happy to show you through the various options within the facility. I was very happy with the level of security displayed and accessibility to each storage unit for loading and unloading of goods. Fort Knox also has a complete range of everything you require to pack your belongings for a move from various size boxes, bubble wrap, tissue paper, butcher's paper, tape and nikko pens (to name a few) - you even receive a discount if you are a RACQ member, so don't forget to mention that! Overall I found the whole process easy with great service - thanks guys!!
Absolutely fantastic service. Kerry was an absolute diamond from start to finish and I really don't know where we would have been without her help; we were moving from Brisbane to the Sunny Coast and sorted out everything, including meeting the movers and locking up the unit once they'd finished - saving us a journey of more than 3 hours.Don't bother going anywhere else. Fort Knox are cheap, have great storage units and the service is second to none. I'll be recommending them to all my friends and family.
Fort Knox Caloundra have been excellent over the 3 years I was with them. The facilities were perfect, water proof and pest free. Access was very easy and I cannot speak highly enough of the staff. Thanks FK Caoundra!
This is the second time I have used Fort Knox storage at Moffat Beach. Each time I have found Maureen to be knowledgeable, efficient and straightforward to deal with. The facilities are clean, secure and well managed. I’d recommend them to anyone who has a need for this service.
I used one of the small units to store my stuff between rental properties. Even though I only needed the unit for a very short term (less than a month) the service was fabulous - Maureen very helpful with all my questions and paperwork was very efficient. The storage units are clean with easy access in a great location. I'll use them again.
I used Fort Knox Moffat Beach for between house moves, (only for about a month) with household items storage. Maureen was very friendly, available and helpful, the storage space was clean and secure, and the access via gate code 6am - 6pm was fantastic. I would highly recommend, and if ever needed would definitely use the service again. Thanks! Jodie
Thanks to Fort Knox Moffat Beach for a very efficient service. Manager was very helpful and understanding our needs for storing our caravan. We would certainly recommend this facility to anyone looking for storage at a reasonable price and friendly cooperation.
Absolutely one of the best places to store your belongings. Christina White the manager was friendly helpful and went out of her way to help her customers and thats something you rarely see in this day and age highly recommended to one and all.
We can highly recommend Fort Knox for storage. Rates are very competitive and staff are very helpful and friendly. With their advice and recommendations we also found out about a great furniture removalist with our move from Toowoomba.
I chose Fort Knox purely because it was close to where I live, but even if I moved across town I would use it again. Professional and courteous staff, great access and a clean environment for storage. I would recommend Fort Knox to everyone who would like to have hassle free storage at a great price. Congratulations Samantha and Mark, I will be back.
Excellent service, good clean storage units and premises very well maintained. Staff have always been extremely helpful and courteous. Would not hesitate to recommend to anyone wanting storage facilities.
Doing business with Fort Knox Toowoomba was easy & friendly. The storage facility is secure, clean, tidy & efficient. Access was straightforward & no problems were encountered. We recommend this facility to anyone with a storage issue.
Excellent customer service! It is extremely refreshing to meet a company that is dedicated to customer service in every way. Sam made the experience personal, and tailored to my requirements. Excellent facilities, competitive rates and 5 star service. Cant beat that! Thanks Sam!!! A+++
Very happy with with our experience with Toowoomba Fort Knox. They went out of their way to help us and the courtesy trailer was such a bonus! Thanks guys I’ll be using your service again. Veronica & Ann Dujela.
Fort Knox Toowoomba is an excellent storage service in Toowoomba, they provide prompt and efficient service to our business and have done so for many years. Samantha and Mark are always available and more often than not provide services above and beyond their obligations.