Amazing!!4 months ago I rented my storage unit . The lady who attends on Saturdays treated me wonderfully and the Manager Leon so friendly and kind.The customer service skills of this place are above and beyond.Five stars are not enough.⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐Thanks guys🙏🏆
I’ve rented storage with Fort Knox 3 times now and each time was so easy and made moving house so easy. Staff are incredible, friendly, always up for a chat and will go out of those way to help. Great access and easy for large trucks also. It’s good there are 2 lifts so you don’t often get help up waiting. They have a great range of different unit sizes which is great. Over all I would highly recommend!!! Thank Leon for all the chats and help every time. Always a pleasure.
An absolute pleasure to have been with Fort Knox Cooparoo.Leon in particular was extremely helpful and understanding. He read my needs like a book and gave me exactly what I needed without me even knowing.Will definitely be using them in the future if I have any storage needs.
Without a doubt deciding to temporarily store things at Fort Knox was the best decision I made during my recent house move. Location was a big plus. But the staff and facility were top notch and I will recommend them to anyone who requires storage space.The facility was never super busy and so there was never a need to wait in line for the lift or a trolley or a place to park inside.
The Coorparoo facility is an outstanding storage facility offering lots of options. Best of all was the excellent customer service from the on-site manager Leon. Always very helpful with any queries from start to finish of my storage requirements. Have used this facility twice for extended periods over the last few years and have never been disappointed with the service.
We had a unit for a couple of years to store furniture and things as the kids moved out, in, then out again. Leon at Fort Knox was really easy to deal with, the processes were professional and efficient, no fuss and simple. Access was always ok. The unit and the block were clean, well maintained and I always felt that my possessions were secure.
I stored my treasured possessions at Fort Knox Coorparoo and the service was outstanding, the people easy to talk to and the management always accommodatingThank you Leon and previous managers for keeping my treasures safe
Amazing service, specials, staff and facilities. Was a pleasure to deal with in every aspect - from quote to closure. Would not hesitate to recommend wholeheartedly to anyone requiring well priced, clean, accessible, well-managed storage solutions.
Fort Knox Storage Coorparoo were fantastic. They were considerably cheaper than other storage options, I got more space, very clearn, good security and access was easy .I felt confident my goods were safe. The staff were always helpful and really nice. In this day and age when customer service sucks most places, these guys were a pleasure to deal with.
Leon, the manager here took care of what we needed quickly and it was super easy. The staff here actually cared about making sure we received the service we needed for a reasonable price. Low effort, great facility, good security and a fair price. 10/10 would recommend.
Great value, very accessible. Always kept immaculately clean and the staff are friendly and always helpful.Very happy with my experience at Fort Knox Coorparoo will certainly use them again in the future.
Staff were great. Nothing was too much trouble even though almost all transactions were by telephone and email. They even recommended a good agent to dispose of the unwanted material when we closed down the rental. We could not speak highly enough of Greg and Camilla and their thoughtfulness.
I had been to 3 storage facilities in the area.Hands down Camilla's informative ,friendly and professional manner gave me confidence that all my storage would be safe,and if there were to be any issues she would be extremely capable of problem solving themDuring all my interactions with Camilla I highly commend her on her exceptional level of customer service,both via phone and in person. Highly recommended !!!!!!!!H
I was experiencing some personal life problem that I was not ready for and needed to store our lives safely and they were so amazing and understanding about that. I always made sure to touch base with them and they were amazing at touching base with me regarding anything I needed to know regarding my storage and finalising the space I was renting.Highly recommend
Good service and accessible site. As far as storage sheds go Fort Knox had clean dry sheds, accessible from 5am to 7pm at night 7 days a week. They had plenty of trolleys to move boxes around and access to a caged trailer if needed.
Camilla made the stress of moving from interstate that little bit easier with her great service. Phoned on opening needing a unit asap due to cranky removalist and a broken elevator. Had everything done within an hour from contact. Very appreciative for her doing her job so well!
The team at Fort Knox Caboolture have been nothing but helpful. Their customer service goes above and beyond while making such a stressful time for me so easy to navigate. Thank to the whole team for being helpful, kind, and such a bright light for many going through a lot right now.
I would thoroughly recommend Fort Knox Storage.The people I was dealing with were very organized, making me feel confident that my worldly goods would be safe while I was waiting to go into my new home. Everyone was very helpful and friendly and it made the process go very smoothly.
Just over 12 months ago I started using Fort Knox Storage at Caboolture. I found the moving in process extremely easy and could not speak highly enough about the customer service that I received.Moving out was just the same.I would recommend this storage facility to anyone who wants good customer service, on going easy access to storage unit, and efficient exiting process. Well done to the staff and thank you for all your assistance during the past twelve months.
Fort Knox Storage Caboolture has been absolutely amazing. Guy always provides service with a smile. No task too big or too small. Storage Units are spacious & clean. Easy access after hours. I cannot fault the service I have received from Guy. I highly recommend Fort Knox to anyone considering long or short term storage. The only reason I am leaving is because my circumstances have changed & I will no longer be based in QLD. Thank you Guy for your integrity & kindness. Tj M ☺️
With our time at Fort Knox Storage, we found the staff very friendly and helpful. The shed units are very clean and tidy. They are all in a secure behind a key pad gate. Once you put put your own lock on the shed, only you can access it. Easy to sign up and easy to leave, just need to give 7 days or more notice to leave in writing, If we need to used storage unit again we will go back to Fort Knox Storage.
I have had the.need for storage several times.in the.last.5 years. SALEM the manager at Briggs Road.in.Ipswich.is.always very.helpful. I have.found.the service to.be.excellent the storage.units.are.always lovely.and.clean. I.particularly like the .trolleys.available.in the.lifts. a trailer is available to help you move in or out... good job.. Fort Knox.
We have moved A LOT and have had the fortunate experience of dealing with Fort Knox in a few different places. Once again, Ipswich showed the same great customer service and quality facility as their other outlets. This goes to show that there is great training as well as a consistent approach to providing an excellent service to customers company wide. The facility itself is always clean, easy to use and a breeze to get in and out of. We found the staff always approachable, knowledgeable and polite.Thanks once again for making a rather dreary chore of moving a lot more bearable! Rob and Gaylene
Exactly what you need from a Storage facility. For the best part of three years my 'stuff' was Safe, Secure, clean and no weather infiltration. Salem is very responsive and always on time and informative, even with a remote exit. I highly recommend Fort Knox Storage Ipswich, and Salem to look after your belongings
My experience with Ma'am Salem was extremely impressive.From booking until the day of my moving out,that time I need to upgrade the size to fit in all my stuff.Just one call she finds a solution.I recommend this storage as 💯 satisfied.
I had a storage until for two months through Fort Knox Storage and they were delightful to deal with. They made storing my belongings extremely easy and were very helpful! Thank you to Salem and the team at Fort Knox. Highly recommend 😊😊
During my time using the storage facilities at Fort Knox, Ipswich, I never felt the need to criticise or complain about the service. Price was superior to other local storage firms & ease of access was never a problem. If I needed to use storage again, then Fort Knox would be my one & ONLY stop!!!
Great storage facility. Very safe and secure storage. Highly recommend and will use again if required in future. Salem was a pleasure to deal with. Customer service was fantastic and communication excellent. Thank you Fort Knox, Ipswich!
Carole from Fort Knox Loganholme has provided us with exceptional service since day one. Now one month in, we have settled into our clean & secure storage site. I was impressed that this facility could accept deliveries on our behalf and hold items for our collection at a later time. Keep up the great work Fort Knox. Regards R.Bezzina
We were satisfied that our goods were in a safe place. The security is A1! Carole just needs a cape like the superwoman she is! When we needed a 2nd unit with absolutely no notice, she made it happen amid all the madness of moving house. Thanks to Bill keeping the place spic & span too! We have no hesitation in giving Fort Knox Loganholme the 5 stars it deserves & will refer to our friends and family.
I have never used storage before. I had lots of questions. The staff were friendly and knowledgeable. The place was clean, assessable, and I would recommend this company to anyone who needs to place their most treasured items. Thank you
I would highly recommend Fort Knox Loganholme giving them a five star rating. I met Janet who was so helpful nothing was too much trouble and throughout our 15 month rental was always there with advice. All information that was needed re moving was readily available. Absolutely wonderful.I would not hesitate to recommend this business at all.
Had the pleasure of renting 2 Storage sheds with Fort Knox Loganholme over the last 12 months or so, i have given a 5 star rating as management are awesome to deal with. The facility itself is very clean and tidy. The security is awesome also. Well done to all involved totally recommended.
The team at Fort Knox Loganholme are all exceptionally patient, caring and very helpful. I have used this facility twice and because of the wonderful customer service I received will definitely be using them again. Keep up the great work team.
We are very happy with the service provided by Fort Knox Storage Mansfield, Brisbane. Scott is a great manager, very happy and prompt to assist with our queries and provide helpful advice, no matter that we are in Perth and requiring storage in Brisbane. We felt confident that our storage items were being taken care of and this gave us peace of mind.Good pricing too!We would highly recommend Fort Knox Storage, Mansfield Brisbane to anyone requiring storage in Brisbane.Thanks once again Scott!Robyn & Frederick
We have had nothing but excellent and outstanding service from Scott and would recommend him to anyone. He has made us feel welcome and given us the best service we even decided to take out two units.Don’t go anywhere else … these guys are the bomb.Thank you for all you’ve done for us and being soooooo friendly. It’s very appreciated.
I have had household goods in storage at Fort Knox Mansfield for 6 months and counting. The facility is clean, accessible and well maintained.However the principal benefit to me is the service provided by the facility manager Scott. Nothing is too much trouble to him in assisting customers.A rare and admirable attitude.
Friendly easy going staff, especially the manager Scott. Very clean, new and accessible storage units with trolleys and lifts.Great security, affordable and straightforward proccess with no surprise extra fees.Thankyou :)
Scott went above and beyond to help us with our storage requirements. The premises have good security and very clean. The move in and out was a breeze for our carriers. Great facilities to make things easy.
Fort Knox Mansfield is a great place to store your belongings. We were with them for over three years, our furniture and personal effects were safely locked up until we recently emptied our unit. Scott is a very friendly and professional manager who will do everything to ensure your unit is looked after, he was amazing to deal with and any requests we had were fulfilled in a timely and expedient manner. If we ever had the need, we would definitely use Fort Knox Mansfield again.
Fort Knox Storage in Mansfield were fantastic. Premises are clean & well maintained and the manager was a excellent to deal with. He was informative and extremely helpful. I would definitely use this facility/company again.
I did extensive research before choosing Fort Knox,and after being with them for 5 years I can confirmthe high quality of the storage facilities and the excellent,friendly, helpful and communicative staff.Not only that but their prices are also the best by far.Highly recommended & would give 100 stars if possible !
Trudy makes organising suitable storage a breeze. She is a superstar. Nothing is too much trouble. She showed us various sized storage units. Suggested a suitable space after listening to our needs. Helped us with packing bags and boxes. She even gave us a much-appreciated icy pole after a long, hot day filling up our storage unit.The actual facility is very clean and tidy. I can highly recommended Fort Knox at Morningside.
First of all let me say that Trudy is a superstar at Fort Knox Morningside QLD....when my removalists turned up in the wrong truck from interstate I was face with a dilemma, Trudy immediately arranged short term storage so I could arrange alternative transportation for my goods. Customer service was impeccable and she even gave us an icypole on a hot stressful day.....then my 2nd removalists delayed and couldn't come until Saturday so she organised everything with Jay who works on weekends...he let me use the bathroom and make a coffee as my movers were late again.....these 2 are outstanding examples of what customer service looks like.....thank you so much and will definitely recommend you to everyone.Trudy especially your attention to detail and excellent organisation skills are to be commended!!
Very glad to have put our worldly possessions into storage at Fort Knox Morningside. We had storage there for 5 months and from first contact until move-out we were impressed. We would recommend this storage facility both because of its physical spaces and access but also because of the excellent customer care from Trudy, the manager. Her communication, personal approach and dedication shone through. Very rare to find in the world these days. Very happy.
Nothing less than 5 stars for Fort Knox Storage. The facility is impeccably clean and well lit, night or day. Everything just works so you have no hassles. The lift, the trolleys, the doors, the security. So easy. But even better than that, Trudy the manager is ready to use her experience and knowledge to ensure you have the supplies and guidance you need. Add an extra star for her. Easily a 6 star storage process for us.
I have just vacated Fort Knox Morningside after storing my home contents and motor home at the site for several years.In all that time I have felt comfortable with the security and management at the facility with Trudy the on site Manager working hard to make sure there have been no issues. Well done Trudy. Thanks
I have been renting a storage unit since FEB2020 and selected this company because of Trudy's exceptional customer service and efficiency. Trudy made the process easy and continues to keep me updated on any changes. Trudy is always courteous and I trust that my belongings are well taken care of at this storage facility. I would definately recommend if you are looking for a storage facility with exceptional customer service then contact Trudy. The facilities are excellent, the location is easily accessible with great after hours security. Plus there's a new Macca's and fuel station about 100mtrs up the road so always good to stop for fuel and bite to eat after visiting the storage shed. My unit is on ground level but they have a great lift, trolleys etc. the facilities are well maintained and under security cameras. Thanks Trudy!
Moving can be sooooo stressful but Trudy at Fort Knox takes the stress out of it. She is professional, organized, friendly, helpful & takes the time to run through your options & help you make the best decision. I could not recommend Trudy & Fort Knox more as such a stress free & smooth experience.
Great service by Trudy at the Morningsidehi complex. Took the time to show us the different size options and how best to arrange goods to make the most use of space, provided fantastic rates, service throughout use of the facility.Very easy to setup and move out.Facility was easy to access, always clean and had no issues.
A huge thank you to Trudy and Fort Knox for providing us with amazing service, clean and secure storage and easy access. It was such a crazy busy time for us so it was great to know our belongings were safe and secure. It was always a pleasure visiting the office and catching up with Trudy! I will miss our visits. Totally recommend Fort Knox Morningside :-)