We had a unit for a couple of years to store furniture and things as the kids moved out, in, then out again. Leon at Fort Knox was really easy to deal with, the processes were professional and efficient, no fuss and simple. Access was always ok. The unit and the block were clean, well maintained and I always felt that my possessions were secure.
I stored my treasured possessions at Fort Knox Coorparoo and the service was outstanding, the people easy to talk to and the management always accommodatingThank you Leon and previous managers for keeping my treasures safe
Amazing service, specials, staff and facilities. Was a pleasure to deal with in every aspect - from quote to closure. Would not hesitate to recommend wholeheartedly to anyone requiring well priced, clean, accessible, well-managed storage solutions.
Fort Knox Storage Coorparoo were fantastic. They were considerably cheaper than other storage options, I got more space, very clearn, good security and access was easy .I felt confident my goods were safe. The staff were always helpful and really nice. In this day and age when customer service sucks most places, these guys were a pleasure to deal with.
Leon, the manager here took care of what we needed quickly and it was super easy. The staff here actually cared about making sure we received the service we needed for a reasonable price. Low effort, great facility, good security and a fair price. 10/10 would recommend.
Great value, very accessible. Always kept immaculately clean and the staff are friendly and always helpful.Very happy with my experience at Fort Knox Coorparoo will certainly use them again in the future.
Camilla made the stress of moving from interstate that little bit easier with her great service. Phoned on opening needing a unit asap due to cranky removalist and a broken elevator. Had everything done within an hour from contact. Very appreciative for her doing her job so well!
The team at Fort Knox Caboolture have been nothing but helpful. Their customer service goes above and beyond while making such a stressful time for me so easy to navigate. Thank to the whole team for being helpful, kind, and such a bright light for many going through a lot right now.
I would thoroughly recommend Fort Knox Storage.The people I was dealing with were very organized, making me feel confident that my worldly goods would be safe while I was waiting to go into my new home. Everyone was very helpful and friendly and it made the process go very smoothly.
Just over 12 months ago I started using Fort Knox Storage at Caboolture. I found the moving in process extremely easy and could not speak highly enough about the customer service that I received.Moving out was just the same.I would recommend this storage facility to anyone who wants good customer service, on going easy access to storage unit, and efficient exiting process. Well done to the staff and thank you for all your assistance during the past twelve months.
Fort Knox Storage Caboolture has been absolutely amazing. Guy always provides service with a smile. No task too big or too small. Storage Units are spacious & clean. Easy access after hours. I cannot fault the service I have received from Guy. I highly recommend Fort Knox to anyone considering long or short term storage. The only reason I am leaving is because my circumstances have changed & I will no longer be based in QLD. Thank you Guy for your integrity & kindness. Tj M ☺️
With our time at Fort Knox Storage, we found the staff very friendly and helpful. The shed units are very clean and tidy. They are all in a secure behind a key pad gate. Once you put put your own lock on the shed, only you can access it. Easy to sign up and easy to leave, just need to give 7 days or more notice to leave in writing, If we need to used storage unit again we will go back to Fort Knox Storage.
I had a storage until for two months through Fort Knox Storage and they were delightful to deal with. They made storing my belongings extremely easy and were very helpful! Thank you to Salem and the team at Fort Knox. Highly recommend 😊😊
During my time using the storage facilities at Fort Knox, Ipswich, I never felt the need to criticise or complain about the service. Price was superior to other local storage firms & ease of access was never a problem. If I needed to use storage again, then Fort Knox would be my one & ONLY stop!!!
Great storage facility. Very safe and secure storage. Highly recommend and will use again if required in future. Salem was a pleasure to deal with. Customer service was fantastic and communication excellent. Thank you Fort Knox, Ipswich!
We were satisfied that our goods were in a safe place. The security is A1! Carole just needs a cape like the superwoman she is! When we needed a 2nd unit with absolutely no notice, she made it happen amid all the madness of moving house. Thanks to Bill keeping the place spic & span too! We have no hesitation in giving Fort Knox Loganholme the 5 stars it deserves & will refer to our friends and family.
I have never used storage before. I had lots of questions. The staff were friendly and knowledgeable. The place was clean, assessable, and I would recommend this company to anyone who needs to place their most treasured items. Thank you
I would highly recommend Fort Knox Loganholme giving them a five star rating. I met Janet who was so helpful nothing was too much trouble and throughout our 15 month rental was always there with advice. All information that was needed re moving was readily available. Absolutely wonderful.I would not hesitate to recommend this business at all.
Had the pleasure of renting 2 Storage sheds with Fort Knox Loganholme over the last 12 months or so, i have given a 5 star rating as management are awesome to deal with. The facility itself is very clean and tidy. The security is awesome also. Well done to all involved totally recommended.
The team at Fort Knox Loganholme are all exceptionally patient, caring and very helpful. I have used this facility twice and because of the wonderful customer service I received will definitely be using them again. Keep up the great work team.
Fort Knox Mansfield is a great place to store your belongings. We were with them for over three years, our furniture and personal effects were safely locked up until we recently emptied our unit. Scott is a very friendly and professional manager who will do everything to ensure your unit is looked after, he was amazing to deal with and any requests we had were fulfilled in a timely and expedient manner. If we ever had the need, we would definitely use Fort Knox Mansfield again.
Fort Knox Storage in Mansfield were fantastic. Premises are clean & well maintained and the manager was a excellent to deal with. He was informative and extremely helpful. I would definitely use this facility/company again.
I did extensive research before choosing Fort Knox,and after being with them for 5 years I can confirmthe high quality of the storage facilities and the excellent,friendly, helpful and communicative staff.Not only that but their prices are also the best by far.Highly recommended & would give 100 stars if possible !
Moving can be sooooo stressful but Trudy at Fort Knox takes the stress out of it. She is professional, organized, friendly, helpful & takes the time to run through your options & help you make the best decision. I could not recommend Trudy & Fort Knox more as such a stress free & smooth experience.
Great service by Trudy at the Morningsidehi complex. Took the time to show us the different size options and how best to arrange goods to make the most use of space, provided fantastic rates, service throughout use of the facility.Very easy to setup and move out.Facility was easy to access, always clean and had no issues.
A huge thank you to Trudy and Fort Knox for providing us with amazing service, clean and secure storage and easy access. It was such a crazy busy time for us so it was great to know our belongings were safe and secure. It was always a pleasure visiting the office and catching up with Trudy! I will miss our visits. Totally recommend Fort Knox Morningside 🙂
Had an excellent experience. Wide range of storage unit sizes, sell packing boxes, etc. Service was stellar! Trudy was supportive, knowledgeable, helpful and patient. Easy to get into the units out of hours as well. I highly recommend Trudy and the service at Fort Knox Morningside.
Very very easy experience from start to finish. Simple to get a quote , secure the shed and move in and out. Easy access and always clean and simple every visit. Good price and service. Really appreciate it guys !
Great customer service, really good communication and nothing was a "silly question" for this first timer, would recommend, good price too. From my first point of contact over the phone to my exit, the whole experience was a breeze, would highly recommend. Ryan really helped me at the end of my contract as I was in hospital, and I could not be more grateful, this kind of customer service is rare these days. Great company, great staff.
Staff were professional and very helpful. I was running late to check in, and everything was ready for me - so handover was very quick but thorough. Greatly appreciated. Keypad access was handy, the facilities were clean, and staff were accommodating for larger vehicles. My only minor issue was limited lighting within the storage area. Would definitely use again.
Dealing with Fort Knox was an absolute pleasure. Richard who I had first dealt with was fantastic and helped myself and my family out in a time of relocation, craziness and stress. He was easy to deal with and easy to talk to.Finishing up and moving all our items out was a breeze as well, Ryan the new manager there was great to deal with. Quick, confident and really good to talk to. He sorted out the moving out process in 5 minutes and all was sorted.Highly, highly recommend Ryan and the guys at Fort Knox Narangba. Facility and customer service is top notch!!!Thanks for all the help Ryan.
A massive THANK YOU to all the staff at Fort Knox Storage at Narangba for such a high level of friendly service. Clean units, easy access and very reasonable prices. You will be my GO TO for any and all of my future storage needs.Regards Stickman 🙂
I have had a storage unit at Fort Knox Narangba for quite a few years and then got a second one a couple of years ago and now have had to hire a third. The service from Richard is second to none, nothing is ever a problem and the storage units are always well maintained and clean.Highly recommend to anyone wishing to securely store their belongings.
Richard is the best storage manager you could ask for. The place is well kept and he is readily available in business hours. I even needed to down size at one stage and he was very helpful and patient with me. I had under estimated the area I needed and he came over had a look and reallocated for me straight away as though there were no inconvenience at all.I have used storage previously, that experience was nothing compared to this. I can’t thank Richard enough for making this time such a pleasant experience. I was having such a hard time being without my stuff, as he could probably tell by the multitude of times I popped over, picking up & dropping back off.
This has been the best storage facility I have used to date. Very well set out, top security, very clean and service was above and beyond. Would definatley use again and I highly recommend these guys - thank you.
10/10 Friendly, fast and efficient. Joan and the team made it so easy to hire a storage unit. She knew the size to suggest based on what I had to store, which made it easy.The unit was also nice, clean and secure.When I collected my items, there was no dust on anything.So thank you very much to the team at Fort Knox Redcliffe
Joan and her small team at Fort Knox Storage Redcliffe are the best. Always there to assist with any questions & requests. The facilities/amenities are always kept in the utmost best and cleanest condition.Congratulations Joan on managing this facility so well.I have no hesitation in recommending this facility to anyone needing the best storage facility. 😃
I just finalised my storage requirements at FN Redcliffe after almost a year and can't extend my thanks enough. The facilities suited us down to a tee and the 24 hour access fitted in perfectly with our busy working life. Thank you Joan
I found fort Knox storage Redcliffe to be extremely helpful, competitively priced and very friendly. They run a clean and professional business and I would recommend them to anyone who needs a storage facility.I have the pleasure of dealing with fort knox clontarf for a second time and i am still super impressed by their business practices. The whole process is easy and the staff are always friendly and helpful especially Joan. I would recommend anyone with storage needs to use this wonderful company.
I was very happy with Fort Knox storage. They went out of their way to be helpful. Their service was very friendly and efficient. I have no hesitation in recommending them. I emptied my unit a few days after I had renewed for the month and they cheerfully and immediately refunded the unused portion of the rental. Great experience.
Selling house and moving is complicated and stressful. I was so pleased to meet Janet at Fort Knox who helped us juggle paperwork and combining lockers with a sense of calm we didnt have in the moment. Of course a change in plans mid move meant fixing contracts, lockers and movers - which all had to be done over the phone. No problem. We are moving everything to a container and shipping soon - thankfully I know Janet is there to take the calls. haha
Our sports club have had a storage unit at Fort Knox in Ashmore for approximately 5 years, in which we stored our trailer and spare gear. Our equipment was kept dry and safe and communication with the company was very smooth and easy. We would highly recommend Fort Knox to anyone needing a storage unit.
From our initial phone call to when we vacated we found Karen & the staff @ the Ashmore storage facility to be so very helpful & friendly.The access was very easy & the Centre was always very clean.We always felt our goods were very safe with having an onsite manager.Our goods were stored in another facility down south that was excellent so we were so pleased to have found Fort Knox to be of the same top standard.
These guys are so great. Keep the place clean and help when they can for u. I can see why people stay using them. No fuss storage. Safe secure with onsite managers and grounds keeper. Have all forklifts and pallet jack if u need 👍🏽
Peter from Fort Knox Storage could not have been more helpful to me on a very STRESSFUL moving day. Once i opened locker, Peter very kindly waited for my removalists allowing me to return to my apartment to meet other on site trucks.All goods remained in perfect condition & Peter's friendly manner along with very reasonable storage costs could not be surpassed. I highly recommend FORT KNOX STORAGE for your next move.Denise Gamble.👍
As if moving isn't hectic enough but to move twice in 3 days is ridiculous. From old house to storage then storage to new house. Peter was amazing. So helpful & determined to take some of the stress out of it for me. Thank you so much Peter. I came through it all with your help. 🙂
Peter is an absolute legend. He helped me over a 3 month period which involved moving lockers multiple times (I had too much stuff, as well as a car in the end). Nothing was too hard, would recommend to anyone. You won’t have an issue here. Safe, secure and easy. Will be back in the future. 10/10
I have been using Fort Knox Storage for over 18 months. I couldn’t ask for a better, safer & easy access facility .John the Facility Manager & his staff are all very professional & lovely people to deal with.John would always make sure all my queries were answered promptly & efficiently.I felt my possession in storage were safe & secure at all timesI would highly recommend John & his team at Fort Knox Storage Carrara.Thank you John & Janet!!
Customer Service is exemplary. John and Janet went above and beyond to help us with a very difficult task managing a deceased estate. We could not have managed it without their kind and calm support in the form of contacts etc and are truly grateful for the respect and empathy they demonstrated.
John and the team at Fort Knox Carrara have been nothing short of exceptional. We needed to move to a bigger unit and also ended up getting a second unit and this was such a smooth process, nothing was ever too much trouble. John and his team always went above an beyond and not to mention their prices are the best on the coast. Would highly recommend to anybody needing storage:)
Highly Recommend Fort Knox Storage Carrara.Excellent place that covers all storage needs, clean, convenient, easily accessible storage solution, with available lift and trolleys.Terrific customer service from the professional and friendly team.Thankyou for making the move for my sister and I smooth and stress free.
Nothing was too much trouble, from the first phone call to eventually leaving.The team are very helpful and explained everything plainly and clearly.A lot of businesses could learn a thing or two from John and the team at fort Knox storage Carrara.Regards Michael
This place was excellent. Great service. Flexible options. Always friendly and helpful. Loved the facilities. I will definitely go back when I need something stored securely off-site. Thanks to John and all the staff there. You did an awesome job!
Great service by Garry. He is always helpful and polite. The storage facility is very clean with many size options at competitive rates. I felt the property was very safe and would definitely recommend Fort Knox to anyone. In fact, I already have!
We had to store the things we didn't want to show as we sold the house.Its a good facility and location.Garry was great, he came in on a Sunday to cut the lock off for us...seems he does it a bit...Thanks Garry, all the best!!
Gary at Fort Knox storage was very helpful and really knows his stuff. He knew exactly what size unit I would need, I was sceptical, but surprised when everything fit with a little room to spare. Great experience and would recommend to anyone needing storage space.
Garry at Fort Knox Labrador made our moving out and into a new place a very pleasant experience. Always available, unit was exactly as advertised and received a great rate. Easy access and the opening hours are very considerate. Will definitely consider our storage for here next time.
I would like to take this opportunity to thank Garry at Fort Knox, Labrador for his professionalism, personable service and willingness to go the extra mile to assist with all my storage needs over the past year as I had sold my t/house, temporarily moved to a rental house and eventually relocated to a new property. Over this time I had 2 units rented at Fort Knox and even during some recent upgrades to the facility, Garry and staff were very accommodating to ensure minimum disruption as I had my own relocating to deal with at the same time.I highly recommend Fort Knox Labrador to anyone requiring storage in the area and you can expect professional and flexible service with a smile as well as security in a very convenient location off Brisbane Road.
Kim Janet and all staff were very caring. Very professional. They helped me out alot. Didn't have any problems with the transaction with my 2 storage units with them. Keep up the good work. Best regards Davina
I needed a place quickly to store some belonings. I was lucky enough to find a storage shed at Fort Knox. The gentleman that looked after me was super professional and understood my pradicament. The security and systems in place are great as my shed in Molendinar was broken into and needed better security. I vaccated as I found a place to live and the lady that helped me exit was extremely professional also. I highly recommened Fort Know at Hind Street as they are very good.
I highly recommend this place! Very nice and professional! :)The give us a personal quote when we explained that we only needed the storage only for 2 weeks and when I asked for one more day they give it to us free of charge.Definitely I'm going to use this storage company in the future!
Fantastic service from set up to finalising account. Safe, secure and easy to access at any time of the day. The staff are so lovely and efficient. Great business to deal with. I highly recommend and if I ever need storage again I will definitely be going back to Fort Knox Caloundra.
Excellent Customer service from lovely, friendly people who were so helpful and willing to please. Courtesy trailer was fantastic for move-in! The facility is so clean and tidy, safe and secure. I feel strongly that my stored items are in good hands. Would definitely recommend Fort Knox Caloundra.
Absolutely awesome. They couldn’t do enough to accommodate us. We arrived at our unit only to find that our boat wouldn’t fit due to the incline of the drive way. After I contacted Fort Knox they were very accommodating and stored our boat with easy 24 hours access. Highly recommend
These guys are so amazing, couldn't ask for a better service. Friendly and helpful. Took great care of my furniture. Very accommodating. Would definitely recommend and use them again. Thank you Kerry and team, if I could give more stars I would! Best storage on the coast.
Great service, friendly and helpful staff. Good clean lockups very easily accessible and secure plus central position. Trolleys available to move things around and one off use of a trailer if needed. Everything you could want and more. Highly recommended and will definitely use again if needed
Kerry is unbelievable - couldn't rate the customer service more highly. From the word go, I felt we were in the best hands. Big thank you to Fort Knox Storage Caloundra. If I could give 10 stars, I would!
The facility at Nambour was very secure and easily accessible. We were able to store our entire home contents in the one unit which was fantastic. The staff at Nambour were very helpful and friendly and had an excellent working knowledge of the facility. I would have no hesitation in recommending this business.
Amazing service, clean, tidy and very well priced. Emma is incredibly helpful and makes every step from beginning to end as easy and pleasurable as possible. Would happily use again and recommend to anyone looking for storage
I had my belongings etc at Fort Knox for 6 months longer than was expected and I was looked after just as well at the end as I was at the begining. Everything was still as it was when I put it in thereand the was no sign of pests having set up home . I highly recommend Fort Knox to anyone that may have the need for storage.
Gordon was excellent, looked after me personally as an overseas based customer and somewhat of a challenge to communicate with as per heavy travel commitments. Also grabbed my keys when left in the lock.....will be back if any future storage requirements come my way. A big thanks to the whole team. DanSecond review now after 19 months of storage boat and household goods while trapped overseas with the Rona event. Again this crew and this facility has been top shelf through the entire experience. I arranged the move in with Tania while in NZ and it was smooth as silk. There was not a spec of mould, mildew, rat or mouse or bird droppings. All clothing and mattresses were in perfect order. This is definitely not the experience customer are finding in this Mackay weather zone in other facilities. I'm sure I'll be back with another storage need in the future.
I have stored a prestige muscle car (08 Ford GT Falcon) in a drive-in personal lock up garage/shed for the last 4 years at Fort Knox in North Mackay QLD and in that time I've found the staff to be very friendly and accommodating in every manner. The facility itself was very secure, clean and perfectly functional as you would expect, I've just recently sold the car but would highly recommend their facility to anyone. The the security, fencing, auto security gates and lighting and permanent onsite staff left me worry free. Highly recommend.
I'm so impressed with fort Knox great connection with there customers and units are so clean and there yard is also clean and tidy love the security and your property is very safe and secure thank you again fort Knox
Fencepac Barriers would like to thank Fort Knox for looking after our gear whilst our job site was closed of the Christmas Holidays. Your Rates were the best in area and the whole process was quick and easy. Thanks again!
Awesome service from Tania and her team, most helpful in recent times when things got a little more difficult for me and I needed there help to sort it out, which they did with no fuss or bother. I would recommend their facility and would not hesitate to use them again in the future. Cheers and thanks again for your help and assistance.
Both Carolyn and Ken were very friendly and helpfully in finding a storage unit to suite my needs, plus it was organised on short notice, if i need to store anything again they will be my first point of call
I’ll give 5 stars because it was handy for me, the staff were lovely and I appreciated the fact that I could store my gear.They won’t lose stars... BUT!There’s not much competition in Mackay and they charge a small fortune, in Brisbane you’re looking at 90-130 but in Mackay it’s 300 (variable on size). Considering the sheds aren’t enclosed also, anyone with anything can store there and you may get insects, rodents and/or even snakes in a way.But as I said, the staff were great and my gear was stored. I just have to clean everything.
I have used this company on three separate occasions over the years and every time I have received great service. The prices are great and they are very accommodating to your needs - allowing later access if required etc. I would highly recommend using these guys if you are in need of a storage shed.
A BIG Thankyou to Carolyn n Natasha at Fort Knox Storage City Gates South Mackay. We felt our stored goods were safe at all times. The service and communication for the past year was excellent and we thank you gals again. We will now move onwards and upwards and settle into our next home.To you- All the best for the future.Bruce n Leonie ( stored our goods for a year)
I have stored my belongings for 6 years and have found Cathy and the team so friendly and helpful. As I was living outside of Australia, they always let me know things were alright after a big storm and set my mind at ease regarding my storage unit. They are great communicators and are always willing to help. I highly recommend Fort Knox Storage in Gladstone.